FAQs

NEELAYA BANARAS is a contemporary Banarasi label rooted in the textile heritage of Banaras. We bring together traditional craftsmanship, thoughtful design and transparent pricing to create sarees that feel timeless yet relevant to the modern Indian woman.

NEELAYA draws inspiration from the divine abode of Lord Shiva and Maa Parvati, deeply connecting the brand to the spiritual and cultural soul of Banaras.

NEELAYA is rooted in Banaras, a city celebrated across the world for its centuries-old silk weaving traditions and extraordinary textile craftsmanship.

Our focus is on authenticity, refined design, fair pricing and complete transparency. Rather than simply selling a saree, we want you to understand what you are buying, from the fabric and weaving technique to the craftsmanship behind it.

Our collections include handloom, handcrafted and other carefully curated Banarasi textiles depending on the individual product. The weaving and fabric details of every saree are clearly mentioned on its respective product page.

No. NEELAYA offers both pure silk and other premium silk-blend or semi-silk sarees across different collections and price points. The exact fabric composition is clearly mentioned on every product page.

Every product page clearly mentions the fabric and composition of the saree. Pure silk products are identified accordingly, and eligible pure silk sarees are accompanied by Silk Mark certification wherever applicable.

Eligible pure silk sarees are provided with Silk Mark certification wherever applicable, helping assure customers of the authenticity of the silk used.

Kaduwa is a traditional Banarasi weaving technique in which individual motifs are woven separately rather than using continuous floating threads across the reverse of the fabric. It requires significantly more skill and time and creates beautifully defined motifs.

Most sarees include a blouse piece unless specifically mentioned otherwise on the product page. Please refer to the individual product description before placing your order.

Measurements can differ slightly according to the weave and style. Exact dimensions, wherever necessary, are mentioned on the respective product page.

Where tassels are part of the original design, they may be included. Additional tassel-making services, if selected, may be treated as a customization or alteration.

Fall and pico services may be available for selected sarees. Once alteration or finishing services such as fall, pico or tassels are requested, the product becomes ineligible for return or exchange.

Certain products may allow limited customization depending on the weave, availability and nature of the request. Please contact our team before placing the order for confirmation.